The salesperson Sharon was very helpful and listen to all our needs and wants, we scheduled an appointment and thought we were all set.
I am very disappointed in the customer service received. It would not start! I even took it to a small engine repair shop and was told it was of poor quality and they could not fix it.
I have not looked at the reviews but I can imagine other people that purchased them had the same problem as myself. He bought the trimmer, string and gas mixture.
I am very disappointed in the service received and the product itself. It make me not want to shop at any Home Depot stores and I certainly will not recommend any Homelite products to anyone I come in contact with that need outdoor lawn equipment.
File a complaint with Home Depot customer service department. Best contact info for Home Depot corporate headquarters with phone number, email, and office address. Letter To Home Depot CEO Gets Dishwasher Replaced In 12 Hours PM EDT By Chris Morran @themorrancave eecb and now for something different home depot customer service happy endings. The Home Depot has received out of 5 stars based on Customer Reviews and a BBB Rating of A. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business /5().
Home Depot has been NO help and neither have the extended warranty people!!!!! The truck knocked over my mailbox of which I was told by the onsite manager that hey would get it fixed and for me not to worry. After several days I contacted the local Home depot Store to file an official claim.
I was told that they would look into it. I sent text msg to the person present when the damage was done and he stated that he has advised his boss at which time a requested he send me his photos of the damaged mailbox to corroborate with mine as I began to distrust the process.
Muller who advised me that my claim has been approved and a check should arrive in about weeks. I immediately contacted Jenifer who advise me that they had not received a claim for my case but she would look into it.
I asked her how long would this take of which she stated she was unsure. I told his that I would be filing a formal complaint against Home Depot, and Sedwick. We have done business there for a number of years.
The deal on the carpet was that the installers would remove existing and dispose of it. Also would move all furniture except our piano.
We took care of that.
Could not get any answers. Finally someone came they completed the job. Only after they had broken a plate that was on the wall, there are staples sticking up on the steps from the tackstrip the poke our feet.
We were treated so poorly through this whole transaction, by staff at the store and insurance agent, and company that installed the carpet. We were reimbursed for a tear in a carpet in another room. I will never recommend this store to anyone again now will I ever spend another cent there. So very disappointed in the whole ordeal.
Well on July 14, while using my oven there was a load pop and a flash of flames and my stove completely shut down. So i called that warranty company for Home Depot, and put in my claim. On July 16th we got a call from the service provider to come out and look at our stove on July 19th they came and informed by husband what was wrong and they would need to order parts, and he would be back the following week to repair it.
So they placed the parts order on July 20th, on July 27th we still had not heard anything from the service provider, so I emailed them and asked for a status, At this time they informed me that they were still waiting on the parts to come, and they would try to expedite the order.
On Saturday July 28th I called Home Depot Warranty department again and was told yes the part where shipped and received. So on Tuesday July 31st, I called the service provider yet again to see what was going on. They told me they received only one part out of the three they order and they did not have a time frame when the other parts would be in.
He thought maybe next Monday or Tuesday and they could possibly get out to fix my stove by the end of next week, depending if the parts where in or not.
I then called the Home Depot Warranty department again, and got a young lady on the phone whom all she kept telling me is she could not find a tracking number for the parts that were missing and all she could tell me is the service provider did get the light bulb they ordered.
She must have told me this times, at which I asked speak to her supervisor. She said she tried calling the service provider and got voicemail and she left a message. When I requested for someone to call me back on Wednesday August 1st with a status she told me that she could say that would happen.
At which time I told this whole situation was unacceptable. She was nice enough to tell me that usually the warranty process only take business days for parts to come in. After hanging up on her as she as no help I called the regular customer service dept for home depot and told them my complaint and got put through to another person in the resolution department whom then called the warranty department and suddenly they told me my parts would be in by Thursday August 2nd.What was your experience with Home Depot?
Submit review. Call customer care Ask question. Ask a Question About Home Depot. Home Depot ruined my home. Sep Write a review. Do you have something to say about Home Depot?/5(). The Home Depot has received out of 5 stars based on Customer Reviews and a BBB Rating of A.
BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business /5(). File a complaint with Home Depot customer service department. Best contact info for Home Depot corporate headquarters with phone number, email, and office address. Letter To Home Depot CEO Gets Dishwasher Replaced In 12 Hours PM EDT By Chris Morran @themorrancave eecb and now for something different home depot customer service happy endings.
Home Depot encourages customers to direct complaints to the general manager of the store where the incident occurred. If the issue is not resolved, contacting the customer care phone number serves to lodge a formal complaint with the company's headquarters in .
Contacting Home Depot Headquarters. Home Depot is a home improvement business that sells building supplies, home improvement supplies and some electronics.